Industry Sectors

Role Description

1. Entry requirements

There are no set requirements, but it may help if you have some GCSEs or equivalent including English and maths.

Experience of dealing with the public and giving presentations could be useful, and additional languages may also help.

You may need a Blue Badge in Tourist Guiding to work in places like Westminster Abbey and York Minster.

2. Skills required

You'll need:

• excellent communication skills
• the ability to present information in an interesting way
• a good memory for facts, figures and events
• organisational skills for planning tours

3. What you'll do

You'll work in one place or accompany groups on driving or walking tours.

You'll escort groups around sites, giving information about history, purpose, architecture or other points of interest.

Role Description

1. Entry requirements

You'll usually need GCSEs at grades 9 to 4 (A* to C) or A levels, as well as experience or industry qualifications.

You could study for a foundation degree, HND or degree which includes quality control options, for example in production management.

You could get into this job as an apprentice and work your way up to a quality control job.

2. Skills required

You'll need:

• the ability to use your technical knowledge to design policies
• organisational skills

3. What you'll do

You could work in many industries. You'll usually work in a team supervised by a quality manager.

Your day-to-day tasks may include:

• dealing with customer feedback and complaints
• assessing and rating suppliers
• designing, reviewing and updating quality control policies
• training new staff
• producing reports

You'll also have duties specific to your industry. For example, in manufacturing and engineering this could include:

• finding and fixing faults at each stage of the production process
• testing samples in a lab
• making sure labelling is accurate
• checking that production methods meet legislation guidelines
• inspecting materials for defects and using methods like non-destructive testing (NDT)

4. Salary

Starter: £12,500 to £15,000

Experienced: £18,000 to £25,000

These figures are a guide.

5. Working hours, patterns and environment

You'll usually work 35 to 40 hours, Monday to Friday. In manufacturing, you may need to work evening and weekend shifts.

You could work in an office, laboratory or factory production area.

6. Career path and progression

With experience and training you could move into supervisory, management or research jobs.

Role Description

1. Entry requirements

There are no set requirements, but some employers may ask for a marketing, business or finance degree.

Other employers will want you to have strong numerical skills and experience in retail, especially an understanding and interest in stock control levels.

The Fashion Retail Academy runs a number of short courses like a 3-day Introduction to Merchandising.

The Chartered Institute of Purchasing & Supply also has details of procurement and supply qualifications.

Both graduates and non-graduates need to apply for entry-level posts, usually as an allocator, distributor or merchandise administrative assistant. 

Doing a college course in retail operations or fashion retail could help you prepare for this job.

You could also get into the retail industry through an apprenticeship.

Retail Careers and The Retail Appointment has more information on how to become a retail merchandiser.

2. Skills required

You’ll need:

excellent number and data analysis skills, using spreadsheets and computer modelling

good decision-making skills

an understanding of what motivates customers to buy products

confidence when leading negotiations or presenting at board meetings

good interpersonal and communication skills to build useful working relationships

strong leadership skills and ability to influence others

excellent organisational and planning skills with ability to prioritise

3. What you'll do

You’ll use your high levels of product and customer awareness to predict demand. 

You’ll usually specialise in one area like fashion, food or home wares.

Your day-to-day duties might include:

planning product ranges and stock plans with buyers

planning budgets, forecasting sales and profit margins

presenting forecasts to managers

visiting manufacturers with retail buyers to learn about production cycles

negotiating prices and orders with suppliers, and agreeing delivery terms

tracking stock deliveries, making sure goods arrive on time and meet quality standards

setting prices and sales targets for individual stores

helping visual merchandisers to plan store layouts to promote key lines

promoting special offers and marketing initiatives

analysing sales figures and trends

staying aware of how competitors are performing

identifying and sorting out production and supply problems

managing, training and supervising staff

You may be called a product manager in a large retail chain and deal only with one or two product lines. In smaller companies you may be responsible for both buying and merchandising.

4. Salary

Starter: £16,000 to £18,000

Experienced: £22,000 and £25,000

Highly Experienced: £40,000 to £60,000

These figures are a guide.

5. Working hours, patterns and environment

You’ll usually work between 9am and 5pm, Monday to Friday. You may need to work longer at busy times, like during special sales promotions or the opening of a new store.

You’ll be office-based but will also spend time visiting stores or suppliers, which could be in other parts of the UK or overseas. 

A driving licence and vehicle may be useful.

6. Career path and progression

You could be promoted to senior merchandiser and responsible for sales and budgetary control of a multimillion-pound department and managing a team of people. It’s typical to have reached senior merchandiser level within 7 to 8 years.

You could also become a merchandise manager, head of merchandising, merchandising director, retail business analyst or self-employed retail consultant.

Role Description

You might work in a supermarket, a department store, a garden centre, a small independent shop or one that's part of a chain. You'll be:

• serving and advising customers
• arranging goods in displays and on shelves
• rotating and replacing stock
• promoting extra products
• taking cash and card payments and making sure the till balances
• dealing with returns
• meeting sales targets

Role Description

1. Entry requirements

There are no set entry requirements but employers may look for:

IT skills for using spreadsheets

GCSEs in English and maths, or an equivalent level 2 qualification

experience of working in transport or distribution a background in stock control or administration

You could also get into this job through an apprenticeship.

2. Skills required

You’ll need:

customer service and communication skills

problem solving skills and the ability to adapt plans

negotiating skills

geographical knowledge

the ability to work under pressure and to meet deadlines

3. What you'll do

You’ll make sure freight is moved in the most efficient way around the country’s road network. You’ll need to take into account schedules, costs, and health and safety.

You might work for a road haulage company or other business with their own fleet of vehicles, like a retail chain.

Your day-to-day duties could include:

deciding how many vehicles will be needed to deliver each shipment of goods

working out how much it will cost to make each delivery

planning the safest way to load and unload goods

monitoring each delivery as it makes its journey

reviewing load plans with clients

making backup plans to cover changes in circumstances

You might also use computer software packages to help with some of these tasks, for example, to match the size of loads with the vehicles needed to move them.

4. Salary

Starter: £16,000 to £19,000

Experienced: £20,000 to £28,000

These figures are a guide.

5. Working hours, patterns and environment

You’ll often work shifts on a rota, including early mornings and late nights.

You’ll usually be based in an office within a warehouse or distribution depot.

6. Career path and progression

You could progress to senior or regional load planner, or, with qualifications, you could move into distribution, supply chain or transport management.

Role Description

Magazine Journalist:

Your day-to-day tasks may include:

• going to meetings to plan the content of the magazine 
• suggesting ideas for articles 
• interviewing and researching to collect information for articles 
• writing articles to suit the magazine’s style 
• keeping up-to-date with developments and trends in the magazine's subject area 
• working as a critic, reviewing things like films, food or concerts

Newspaper Journalist

You could be reporting on council meetings and school fêtes for a local paper, or on general elections and world events for the national press.

Your day-to-day tasks may include:

• investigating a story as soon as it breaks
• following up potential leads and developing new contacts
• interviewing people face-to-face and over the phone
• attending press conferences
• recording meetings and interviews using recording equipment or shorthand
• coming up with ideas for stories and features
• writing up articles in a style that will appeal to the reader
• sub-editing other reporters' articles for publication
• writing up articles for online publication

Broadcast Journalist

You could be reporting on council meetings and school fêtes for a local paper, or on general elections and world events for the national press.

Your day-to-day tasks may include:

• investigating a story as soon as it breaks
• following up potential leads and developing new contacts
• interviewing people face-to-face and over the phone
• attending press conferences
• recording meetings and interviews using recording equipment or shorthand
• coming up with ideas for stories and features
• writing up articles in a style that will appeal to the reader
• sub-editing other reporters' articles for publication
• writing up articles for online publication

Role Description

Skills required

You’ll need:

• an outgoing personality 
• excellent customer service skills 
• to work well under pressure 
• attention to detail

What you'll do

You’ll be responsible for serving customers and making up their orders. Your role is to make sure that customers enjoy their food and drink in a pleasant environment.

Your day-to-day duties might include:

• preparing the coffee shop ready for opening 
• taking customer orders and payments 
• grinding fresh coffee beans 
• preparing and serving sandwiches and cakes 
• cleaning and tidying work areas, equipment and coffee machines 
• creating displays of stock 
• doing stock checks and ordering new stock 
• cleaning and tidying the coffee shop before closing

Role Description

1. Entry requirements

There are no set requirements but competition is strong so you’ll usually need a foundation degree or a degree.

If you want to go into quantitative work (analysis based on numbers), these degrees may be useful:

• maths
• statistics
• business/management
• economics
• For qualitative work (analysis based on language), useful degrees include:
• psychology
• sociology
• geography
• social sciences
• anthropology

English or marketing degrees are also useful, as well as sciences or engineering for some specialist industrial jobs. 

You’ll also find it useful to have previous experience in marketing, sales or advertising, or as a market research interviewer. 

You could get a paid internship or join a graduate training scheme. You could also start as a research assistant in an agency and then take further qualifications.

The Market Research Society (MRS) has more information about careers in market research.

2. Skills required

You’ll need:

excellent number and IT skills

the ability to analyse and interpret statistics

written communication skills for report writing and designing questionnaires

creative problem-solving skills

accuracy and attention to detail

organisational and time-management skills

initiative and teamwork skills

3. What you'll do

As a market research executive, you’ll specialise in one type of research – consumer or industrial, social or political. You’ll carry out research using one of 2 main methods:

quantitative – analysis based on numbers, from surveys of large samples of people

qualitative – analysis based on language, from focus groups and in-depth questionnaires

Depending on the type of research, in your work you’ll usually:

meet clients to discuss research projects

come up with a plan or proposal and present it to the client

manage a budget

design questionnaires and organise surveys

brief interviewers and researchers

monitor progress of surveys

analyse data and present results to the client

advise the client how they can best use the research

Most jobs involve a lot of computer work, for background research and to analyse information and produce reports.

4. Salary

Starter: £20,000 to £25,000

Experienced: £25,000 to £35,000

Highly Experienced: £60,000 (senior market research executive)

These figures are a guide.

5. Working hours, patterns and environment

If you work as a quantitative researcher in-house for a company, you’ll usually work in an office with standard hours, Monday to Friday, with occasional overtime to meet project deadlines.

If you work as a qualitative researcher, you’ll often work evenings and weekends to travel to visit clients and focus groups. You may need a driving licence and a car.

6. Career path and progression

With experience, you could progress into management, or become a self-employed market research consultant. 

You could also move into the promotional side of advertising or marketing.